If the single does not want to be contacted directly, do not fill out the PERSONAL CONTACT INFO section. Whether or not the single wishes to be contacted directly, always fill out the SINGLE’S SHADCHAN / REPRESENTATIVE section, so interested parties can contact the representative if they feel uncomfortable contacting the single directly. For example, the two mothers of a prospective shidduch might prefer speaking to a representative rather than directly to each other. It’s helpful to add an additional representative in case the first one is not immediately available.
If you are contacted directly by a single or a parent, and you do not feel comfortable dealing directly with them, please be empathetic and respectful. Gently, tell the single or parent that you prefer to speak to a representative. You can recommend a “go-between” for both parties.
If a single does not have a representative, please email firstname.lastname@example.org and we will match the single with a representative from one of our volunteers.
If you are willing to volunteer to be listed as a representative for a single who does not have a contact, please email email@example.com.